Shipping policy

Shipping Policy – Calming Colour

Welcome to CalmingColour.co.uk, where we aim to enhance your space with a touch of tranquillity. Delivery options and charges are displayed at checkout for the items in your order, including Art Posters, Framed Art, Gifts and Greeting Cards.

To protect your purchases during delivery, Greeting Cards are shipped separately from Art Posters, Framed Art and Gifts.

Low-Cost Delivery Services

Delivery charges are shown separately from product prices at checkout, before you pay.

The final delivery charge depends on the items in your order, your delivery address and the service you choose.

Shipping Process

Production and dispatch

Your greeting-card order will be checked and submitted for production. Please allow 1–3 working days for your card to be made before dispatch.

Production time is separate from delivery time. Selecting a faster delivery service does not shorten the time needed to create your card. During peak periods, production and delivery may take longer.

Greeting-card delivery options

For UK greeting-card orders, we offer:

  • Royal Mail 48 (Economy) — £1.99: estimated delivery within 3–5 working days after dispatch.

  • Royal Mail 24 (Standard) — £2.99: estimated delivery within 2–4 working days after dispatch.

  • Evri Next Day (Express) — £7.49: tracked delivery, with a next-working-day delivery aim after dispatch. Allow 1–3 working days for production. Delivery aim, not guaranteed. Available to eligible UK destinations only; postcode exclusions apply. If your postcode is excluded, this option will not appear at checkout.

Jersey, Guernsey and the Isle of Man use the same customer greeting-card delivery charges: £1.99 for Economy or £2.99 for Standard. Delivery times to these destinations may vary. Evri Next Day is unavailable for these destinations.

Delivery estimates are not guarantees. Please allow extra time during busy periods or when a delivery service experiences delays.

Artwork, gifts and separate shipments

Greeting Cards are shipped separately from Art Posters, Framed Art and Gifts. Your items may arrive in separate parcels and at different times. You may receive multiple dispatch notifications or tracking numbers, where available.

Artwork and gift delivery charges depend on the items and destination. Available services and charges are displayed at checkout. Choosing Express delivery for your greeting cards does not upgrade delivery for artwork or gifts in the same order.

International delivery

International delivery options and charges are displayed at checkout for eligible destinations. Delivery times vary by destination and service. Please review the information shown for your order before paying.

Tracking Your Order

You will receive a dispatch confirmation by email once your order has been shipped. A tracking number will be provided where applicable and available from the delivery company.

Tracking availability varies by shipping method and destination. Evri Next Day (Express) includes tracking. The service names Royal Mail 24 and Royal Mail 48 do not, by themselves, mean that a service is signed-for or fully tracked.

Shipping Costs

Delivery is not included in the product price unless an offer explicitly states otherwise. Any applicable delivery discount will be reflected at checkout.

For orders containing different product types, separate delivery charges may apply to each shipment. Please review the final delivery charge and order total before completing your purchase.

Our Commitment

At CalmingColour.co.uk, we are committed to providing you with an exceptional shopping experience, with delivery options and charges clearly shown at checkout.

If you have a question about your delivery, email support@calmingcolour.co.uk with your order number so we can help.

Changes to This Shipping Policy

We may update this policy when our services or delivery arrangements change. Updates will be published on our website. Please check this policy periodically and review the available delivery options at checkout before placing your order.

Thank you for choosing CalmingColour.co.uk for your calming colours and designs. Our team is dedicated to delivering quality and satisfaction straight to your door.