Contact information

Contact Information - Calming Colour

At CalmingColour.co.uk, our goal is to make your shopping experience as seamless and enjoyable as possible. Whether you have questions, need assistance, or want to discuss something specific, our dedicated support team is here to help.

How to Contact Us

For any inquiries, please email us at support@calmingcolour.co.uk. This is the best way to reach us for customer support, order inquiries, returns, refunds, and any other questions you may have.

Create a Customised Card Just for You

Looking for a card that’s truly unique? If you have a special design in mind or can’t find exactly what you’re looking for in our current collection, we’d love to hear your ideas! Contact us to start a conversation about creating a custom card tailored just for you or a loved one. Our team is happy to explore options for creating that perfect, one-of-a-kind addition to your collection.

Providing Details for any issues with an Order/Delivery.

To assist you more efficiently, please include as much context as possible in your message. Useful details include:

• Invoice Number: Allows us to quickly locate your order in our system.

• Item Purchased: Helps us identify the exact product you’re referring to.

• Date Purchased: Enables us to track the order timeline.

• Details of Return/Refund Request: If applicable, please describe the reason for your request. This information is crucial for timely processing.

• Photos or Evidence: For returns or issues related to damaged or incorrect items, attaching photos can significantly expedite the resolution process.

Additional Tips

We strive to respond to all inquiries as quickly as possible. During peak times, response times may be slightly delayed, but rest assured, we are working diligently to get back to you.

• Check Your Spam Folder: Occasionally, our responses may end up in your spam folder. If you’re waiting on a reply, it’s worth checking there.

We are committed to top-notch customer service and thank you for your patience and cooperation in helping us support you effectively.

Thank you for choosing CalmingColour.co.uk—where every card is crafted with care, and every conversation brings us closer to helping you find (or create!) the perfect design.